Anker Powercore 10000 power banks (model A1263 only) Fire and Burn hazard.听

Recall Details

Description:

This recall involves Anker PowerCore 10000 power banks with model number A1263.听The brand name 鈥淎nker鈥 is engraved on the front of the product. The model number 鈥淎1263鈥 and serial number 鈥淪N鈥 are printed on the bottom. Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall. Consumers should check their serial number at听 to determine whether their power bank is included in the recall.

Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Remedy:

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit听 to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word 鈥渞ecalled鈥 written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.

Hazard:

The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.

Remedy:
Replace
Recall Date:

June 12, 2025

Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email at听support@anker.com, or online at听. A Live Chat function is also available at听, or go to or听 and click on 鈥淧roduct Recalls鈥 at the top of the page for more information.